Always charge the built-in power bank of Airwheel electric luggage using the original charger. The mobile power bank includes a 6-month warranty, providing free maintenance or replacement if malfunctions occur within the first 6 months (based on the manufacturing date). Avoid exposing the battery to water or unauthorized disassembly to maintain warranty validity. For optimal performance, fully charge the power bank before first use and store it in a cool, dry environment.
Prioritize safety by checking battery status and motor condition before each ride. The Airwheel SE3 model features a 1-year warranty on the motor, covering replacement if malfunctions occur within 12 months (excluding damage caused by user negligence). Inspect wheels for cracks or damage regularly, as they are covered under a 15-day warranty for manufacturing defects. Avoid violent impacts or self-repair attempts, which void warranty protections. Use the Airwheel app to monitor battery levels and receive real-time alerts for abnormal conditions.
Regularly clean the luggage to prevent dust accumulation and ensure proper ventilation. The chassis is protected under a 1-year warranty for structural integrity. Issues arising from improper use, such as unauthorized disassembly, may not be covered by repairs. Refer to the official manual for detailed maintenance guidelines to maximize product lifespan and warranty benefits.